Digital Accessibility: Going paperless ensures that tax-related information and documents are more easily accessible to individuals with disabilities, promoting inclusivity.
Enhanced Data Security: The IRS's transition aims to bolster data security, protecting taxpayers' sensitive information from potential breaches and cyber threats.
Automated Processing: With digital documents, the IRS can implement advanced automation tools for faster and more accurate processing of tax returns and related paperwork.
Interactive Tutorials: The IRS plans to introduce interactive online tutorials that guide taxpayers through the digital processes, making it easier for everyone to adapt to the changes.
Reduced Carbon Footprint: By reducing the need for physical paperwork, the IRS will contribute to a significant reduction in carbon emissions, aligning with global sustainability goals.
Collaborative Platforms: The digital shift opens doors for collaborative platforms where taxpayers can interact, share insights, and learn from each other's experiences.
Real-time Updates: Taxpayers will receive real-time updates on their filings and refunds, providing a higher level of transparency and reducing uncertainty.
Virtual Assistance: The IRS plans to deploy virtual assistants powered by AI, providing instant support and guidance to taxpayers navigating the digital landscape.
Direct Communication: Taxpayers will be able to directly communicate with IRS representatives through secure online channels, reducing the need for physical visits.